Develop your trauma informed skill set
In this session, you will learn about:
- Empathy, an Essential Skill for Trauma Informed Practices
- Defining Trauma
- Institutional Betrayal & Betrayal Blindness
- What do Employees or Witnesses Think, Feel, and Need?
- Freeze, Flight, Fight, Fawn
- Strategies for Anxiety/Panic Attacks (Flight)
- Strategies for Silence or Non-Communicative (freeze)
- Understanding Hypervigilance and Strategies to Assist Employees
- The Benefits of the CIWB Triage Model
This webinar will be presented by Dr. Pat Ferris and Linda Crockett, the founders of the Canadian Institute on Workplace Bullying (CIWB). The session will help you develop your trauma informed skill set especially when addressing cases involving psychological hazards in the workplace: harassment, bullying, violence and psychological injuries.
Linda Crockett is a trauma therapist and social worker with 32 years of experience. After experiencing workplace bullying and receiving a diagnosis of PTSD, she discovered there were no resources available to people suffering from this type of workplace abuse, or the resulting psychological injury. Following her own recovery, in 2010 Linda pioneered the first full-service workplace bullying resource center in Canada (ABRC). Linda has spearheaded regional and national awareness with government leader endorsement.
Dr. Pat Ferris
Dr. Ferris has been a mental health counseling professional since 1979. She has a Masters Degree in Clinical Social Work and a Ph.D. in industrial organizational psychology. Pat specializes in counseling and coaching individuals involved in bullying and harassment situations. Pat is recognized as an international expert on the topic of Workplace Harassment and Bullying. She led an international group of therapists in developing treatment protocols for targets of workplace bullying through IAWBH (International Association of Workplace Bullying and Harassment). She provides keynote speaking, workplace training in managing workplace bullying and harassment, coaching to those involved in managing workplace bullying, and counselling to those who have been targeted and those who have engaged in bullying.